Frequently asked questions

Call, send a WhatsApp message or complete the quote form with your pickup point, destination, date, time, passenger numbers and any luggage or access requirements. We will respond to confirm availability and agree the journey details.

No. The form sends a booking or quote request only. Your journey is confirmed when C&P Taxis responds and agrees the details with you.

Our telephone hours are Monday to Thursday 8am–midnight, Friday 8am–10pm, Saturday 9am–8pm and Sunday 9am–midnight. Pre-booked journeys can be arranged outside these hours. Please book early for overnight or early-morning travel. A journey is confirmed only when we respond and agree the details.

Yes. Darlington Station transfers and onward connections are a core part of the service. Share your train details and destination when you enquire so the collection can be planned properly.

Your confirmed booking arrangements will explain the agreed pickup point. Please keep your phone available when you arrive in case the driver needs to contact you.

C&P Taxis is based in Darlington and serves County Durham, Teesside, North Yorkshire and the Yorkshire Dales, as well as longer journeys across the UK. If your pickup or destination is outside these areas, please ask.

Yes. Pre-booked pickups and drop-offs are available for hotels, accommodation and wedding venues. Please include timings, venue details and any return journey requirements in your enquiry.

Yes. C&P Taxis provides pre-booked transport for meetings, station connections and other business journeys across Darlington, Teesside and surrounding areas.

Yes. Airport transfers can be arranged as part of the wider pre-booked service. Provide your airport, flight details, pickup address, passenger numbers and luggage requirements when requesting a quote.

Include the number of passengers, luggage and any specific requirements when you enquire. C&P Taxis will confirm whether the available vehicle and proposed arrangements are suitable before the booking is agreed.

No, we do not supply child seats. You are welcome to bring a suitable child seat of your own; please mention this when booking so enough time and space can be allowed.

Provide your train or flight details when booking and keep your phone available. We will use the information supplied to help plan the collection, but contact us if your arrangements change.

Yes, subject to vehicle capacity and availability. Tell us the number of passengers, the amount of luggage and any return details when you enquire so we can confirm the right arrangements.

Yes. Both C&P Taxis cars accept card payments, as well as cash.

If you need a receipt for business or personal records, mention it when booking so we can confirm what can be provided.